COVID-19 has severely impacted movement of people and goods as countries implement additional border controls and restrictions. As a result, please note that shipments will result in possible substantial delay, even as we work round the clock on the deliveries.
We won’t hit you with surprise charges or perform unnecessary work and we’ll always keep you “in the loop”. In short, we will treat you fairly and honestly as partners in our mutual success.
We keep your information strictly confidential. We do not give out Client information to any other parties without explicit consent.
We reserve the right to change our published rates at any time. We will always inform you before the charge is incurred.
We do our very best to provide reliable solutions.
We work hard to schedule our time effectively to provide the best possible service for our clients. Therefore, we respectfully that you give us sufficient notice prior to cancelling the order requested. The details regarding the cancellation and refunding is specified in the refund policy. The products will be delivered to you within;
- 3 days for domestic shipment,
- 7 days for shipment to Japan
- and within 14 days for international shipment
from the date of order placement.